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Always make handouts for training/classes

Every single time you deliver a class or a training, you should create a handout. Handouts help you convey the most important topics, provide a framework for note-taking, and enable your learners to...

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Class Review: Public Health

As an instructional design/training professional, I revel in continuous learning. I feel that it is critical for trainers and instructors to frequently play the role of student for a myriad of reasons:...

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Grading on Participation?!?

Recently, I was asked to review a colleague's assessment plan for an entire curriculum. The assessment plan was to provide feedback to the learner about the skills that they had learned throughout...

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Web2.0 and Performance

Wiki website for our Web2.0 & Performance session at ISPI is live: http://sites.google.com/site/ispigoog We had a a wonderful time at the ISPI conference and look forward to reflecting on all that...

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Top 10 Tools for Learning Professionals

Jane Hart at the Centre for Learning and Performance technologies has asked learning professionals to contribute their lists of top tools we use to enhance learning and performance. Blogger : experts...

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A moment of empathetic instructor panic

Last night I went to guitar class as usual. I'm recovering from a cold, so I didn't have a ton of energy, but I had requested the song that we would learn this week, and it was the last class of the...

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Presenting at DevLearn in November!

We will reprise our "Web2.0 and Performance: What's Working for Google Employees" presentation at the Elearning Guild's annual conference this year.  We hope you will join us in November in San Jose at...

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What to do when you don't agree with your stakeholder's requests

When I attended the ISPI Principles and Practices of Performance Improvement three-day workshop last year, I remember a story that Miki Lane told. He was a young performance consultant when a company...

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Summary of research about e-learning

The US Department of Education recently analyzed a series of research on the use of online learning. It was geared specifically for K12 education but contains interesting implications for adult use of...

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What's the next generation of e-learning?

According to Marc Rosenberg, a presenter at the April, 2009 ISPI conference, the future of e-learning is a knowledge management system that combines online learning materials, communities of practice,...

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Thanks for attending our session at DevLearn!

We had a great turnout and a lot of fun. Remember that you can try out our tools and see results of the carousel survey at the session's website: http://sites.google.com/site/ispigoog/devlearn-home

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White House crashers: a training issue?

Last night on CNN, I heard a Senator talking about the "White House crashers." He said that this training issue would be addressed with the Secret Service. I confess to not knowing the ins and outs of...

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Old concepts new to me

Switching teams last week has left me with some extra time to read, learn, and think. I wanted to note some of the key themes that I have been thinking about.  "New approaches to performance mean...

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Reviving the blog

A lot has changed in the three years since I posted last. I have been heavily involved in the MOOC trend that has swept through Silicon Valley (I would say that it's more grandiose than that, but I...

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SXSWedu: Thoughts, reflections, and questions

I enjoyed attending SXSWedu this month on behalf of Google. Between spending time chatting with folks in the Google lounge and giving presentations about Course Builder, I managed to sit in on a few...

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Google's Experiments with MOOCs at ASTD Conference

I'm excited to be presenting at the ASTD international conference in Dallas, TX in May. Phil Wagner and I will be talking about what it's like to create a MOOC from an Instructional Design perspective....

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Time is not a valid reason for low MOOC completion rate

We asked students who completed several of our previous MOOCs (Power Searching and Advanced Power Searching with Google) why they didn't complete the course. The most frequently selected answer, nearly...

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Why people register for MOOCs (moving beyond completion rate)

People take MOOCs for many different reasons. I believe that a lot of this is getting lost in the news about MOOCs' dismal completion rates (approximately 5-15% of registrants).What if my goal is to...

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ASTD Presentation: Google's Experiments with MOOCs

I'm excited to present at ASTD's International Conference in Dallas, TX tomorrow.Here's a brief outline of what we'll discuss:Google's interest in MOOCsHow we got startedWhat we've done (Power...

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ASTD Presentation Reflections

I enjoyed co-presenting about "Google's Experiments with MOOCs" with Phil Wagner at the ASTD conference two weeks ago. We had the luxury of being in the first concurrent session slot, so we had a...

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